What Services Can Provide After Purchasing Sertag Electronic Shelf Labels ?
- Share
- publisher
- Sertag
- Issue Time
- Apr 15,2022
Summary
1. Assist customers to install and deploy on local or cloud platforms
2.Technical support
3.The service
1. Assist customers to install and deploy locally or on cloud Sertag electronic shelf labels platforms
l Electronic shelf label solution provided
Provide solutions suitable for customers according to customer product usage scenarios and delivery requirements.
l Assist with ERP system
Open API interface to connect with customer's existing ERP/cashier system
l Installation and debugging
Base station, price tag, accessories installation, pairing, provide turnkey mode service
l Provide operation manuals and related materials
Provide technical support and services online
2. Technical Support
l Software remote upgrade
l Fault diagnosis and repair
l Hardware repair and replacement
l Operation guide
l Large customer customization
3. Services
l Remote maintenance
Troubleshoot and handle problems by logging in to the customer system remotely
l Online service
Provide one-to-one technical support services through an online communication platform
l Telephone support
Provide technical support services through the customer service center hotline
If you are interested in our products, please contact with us