Some Common Questions About eRetail3.2 System Electronic Shelf Label

Some Common Questions About eRetail3.2 System Electronic Shelf Label

Q1: Do you provide a public API (REST, MQTT, or other) to control functions such as label updates, assignment, and device status?
A1: Yes, we provide API interfaces to support system integration. Through our APIs, you can manage label updates (including price, text, and images), handle label assignment and binding, and monitor device status. This allows seamless integration with your existing systems.

Q2: Do your ESL systems support a local/on-premise server setup, or is cloud SaaS mandatory?
A2: We offer two versions of our ESL management system: a local (on-premise) server solution and a cloud-based SaaS platform. Customers can choose the option that best fits their IT infrastructure and data security requirements. For projects with higher data control or internal network preferences, we typically recommend the local server deployment.

Q3: Can the ESL system operate entirely locally during normal operation, without requiring any cloud connectivity, external servers, or internet access?
A3: The ESL system can operate locally.

Q4: Can you provide a complete Electronic Shelf Label (ESL) system, including hardware, software, and integration support?
A4: Yes. We can provide a complete ESL solution, including electronic shelf labels, base stations (gateways), management software, and installation accessories such as rails, clips, and mounting brackets.
For system integrators, we also offer API interfaces to facilitate integration with local POS, ERP, WMS, or other third-party systems. In addition, we provide technical documentation and support to help ensure a smooth deployment and integration process.