What are some common problems with 2.4G electronic shelf label base stations of eRetail3.2 system?

What are some common problems with 2.4G electronic shelf label base stations of eRetail3.2 system?

Q1: How are eRetail3.2 system electronic shelf labels base stations accessed and configured (e.g., web interface, local tools, IP access)? Can all management tasks be completed locally?

A1: The eRetail3.2 system 2.4G electronic shelf labels base stations need to be configured by us. First, the ESL base station connects to a router with internet access. We will retrieve the base station in the background and then configure it for you. This requires you to provide the software server IP address and the base station port.


Q2: Can we use an online interface to UPLOAD bulk data such as google doc or tables?

A2: Yes. You can upload product data to our website using an Excel document, and the system can automatically retrieve and synchronize the product data file from the address provided.
electronic shelf labels data upload
Q3: Can we fully control the ESL system (including labels and gateways) using our own backend without using your official software platform?

A3:Yes. Our ESL software can be deployed locally and operated entirely within your local network. We also provide API interfaces that allow you to integrate the ESL system with your own backend or existing business systems.

Instead of developing the entire ESL management system from scratch, we recommend using our local software together with the available APIs for system integration. This can simplify deployment and reduce development time and costs.